TVP Successful Cases
As of September 2019, the number of technology voucher projects successfully approved by the Innovation and Technology Commission exceeded 1200 Cases, the approved funding amount exceeds 170 million yuan. The application project involves a wide range of technology solutions, and the more common ones include enterprise resource planning solutions, electronic inventory management systems and point-of-sale management systems, web systems, and mobile apps.
HKEasyFund Hong Kong time-based technology voucher consultants with rich experience in technology voucher application are customer-oriented, except for the following successful examples of technology voucher , And there are related articles for reference:7 successful examples of TVP technology coupons
Mr. Liu has been operating chain food delivery for more than 10 years. The group has 3 food processing factories. The main business is to provide food delivery services for schools, office buildings and public institutions in Hong Kong, as well as food processing and delivery for some restaurants. Customers mainly place orders by email or phone. Therefore, two colleagues are required to take the order, use the computer to place the order, and then the account manager will follow up the order and arrange the delivery of the food. The whole process is handled manually. However, every time a staff member is on vacation or resigns, there will be errors or omissions in some orders. More importantly, the customer service fails to handle enquiries and orders during non-office hours, and often misses many business opportunities. Mr. Liu initially focused on applying for technology voucher subsidies by himself, but found that the procedures were complicated and it was not easy to find a quotation, so he enlisted the help of a technology voucher consultant.
During the meeting, we clearly understood the work process of the entire company, the division of labor and functions of each department . We suggest to build an online store and App to facilitate customers to place orders through the Internet system. The online system will be connected to the Web-based offline delivery management system. The delivery management system effectively manages every process from order to delivery, greatly reducing misdelivery, missed delivery, early delivery and late delivery, improving the overall customer experience and saving part of the manual process. The most important customer information is recorded by the system, and the marketing department can regularly promote business to existing customers through email or telephone messages.
Because the customer’s requirements are clear, our time-based consultants only need 4 months to deliver this chain The Catering Group successfully applied for a funding project of about 200,000 yuan. At present, the group is planning to upgrade the system in the next stage to further build and improve the membership system, which is expected to improve performance.
The company has a history of more than 20 years, with more than 10 sales staff and more than 30,000 customers , The company has been using paper records to record customer information last year. Because of the large number of customers. Salespersons often miss out on sales opportunities due to messy records. Their performance has not increased for many years. The boss knows that an effective system is needed to manage a large number of customer data to follow up on quotations and sales opportunities. He also hopes to increase the customer service department to provide customers with more information. Excellent service. But they do not have an IT department, know nothing about technology systems, and do not know that technology vouchers can help them. Our consultant team recommended for them to develop a Web based CRM system to unify the management of the entire customer management process. In CRM, all customer data is centrally accessed in the database. The system can classify customers and assign them to suitable sales staff for follow-up based on business volume. When sales staff want to add new customers, they can check the database before adding data, which greatly reduces the chance of “crashing customers”.
The system is also equipped with sales management, so that the sales manager can clear and understand every item in the sales team Each sales opportunity and progress are convenient for the sales team to make regular updates and discuss related projects, increase the probability of success of each order, and improve performance. The budget of the system is 300,000, and we successfully helped them apply for a grant of about 200,000.
Mr. Zhao is the third-generation watch retail store manager, Mr. Zhao, he is the third-generation watch retail store manager , There are 8 branches in Hong Kong, and the company has been established for more than 50 years. The company’s system has been using excel records to process sales records such as orders for a long time. He wants to reform the company, digitize the business, and use the POS system to manage every logistics process of receiving, warehousing, shipping and delivery. At the same time, an online store is added, allowing customers to place orders for watches online or via mobile apps. After understanding their business model and needs, we came up with a series of solutions, including a cloud-based retail POS system, allowing employees to manage stores anytime, anywhere. The POS system will link with the online store to unify the orders and products managed by the back-end of the network. As the system synchronizes the order information and inventory of all branches, the coordination of different departments is improved, and orders and inventory are centrally managed. At the same time, webpages and apps allow buyers to purchase water watches through webpages and apps anytime, anywhere, adding online sales channels. Finally, we successfully helped them apply for a grant of about 400,000 yuan. Feng Xiansheng plans to open 5 more branches in Hong Kong in 2020.
Last year, Mr. Tang, the person in charge of a fitness center, contacted us. When we first met, he told us that he has 4 branches, which are located in Mong Kok, Causeway Bay, Lai Chi Kok, Lam Tin and other places with a lot of people. Guests usually make appointments for private fitness, yoga, dancing and other classes through the phone. The personal trainer will record the real-time situation and training details for the guests every time they need to. At the same time, it is also necessary to review the past records and formulate future training courses. At present, the coach has to manually record the records, and after the class, the secretary is required to input the records of the guests into the computer one by one. The secretary’s workload is huge, and records often make mistakes and omissions. In addition, coaches charge commissions based on completed classes. Currently, they count with excel, which has limited accuracy. As they manage about 100 full-time and part-time coaches, some are paid biweekly and some are paid monthly. Mr. Tang needs to hire 2 full-time and one part-time accountants. Administrative expenses are huge.
After an in-depth understanding of the situation and pain points of Mr. Tang’s fitness center group, our consultants set up a technology information advisory group. Developed an ERP plan. The plan includes an online appointment system. It is convenient for guests to book coaches online anytime, anywhere. During the training, the coach will log in to the system through the tablet computer to browse the past records of the guests and record the training situation. After the training is over, the system will record the coach’s working hours and remind the accountant to pay the relevant coaches regularly.
The entire project is about 400,000 yuan. We used technology coupons to help Tang Sheng save more than 200,000 yuan. Now guests’ appointments, training records, etc. are all managed by ERP. Accurate, convenient and fast, the group has a great reputation. Because the salary management system accurately calculates the commission to the coach, it reduces a lot of administrative expenses and the opportunity to compete with the coach.
Tuition agencies are also a popular application industry. Last year, a tutorial school with several branch schools contacted us. The person in charge tells us that they need to regularly assess the learning progress of students and submit learning and learning progress reports to parents. At present, mock exams are given to paper students in the traditional way. Need to hire teaching assistants to correct examination papers. It also requires a lot of manpower to do study reports. He plans to apply for technology vouchers and use the Mobile App to give students a mock exam. There will be an automatic time limit, scores will be automatically calculated, and scores will be recorded. On the other hand, the tutor does not need to correct the test paper, which saves a lot of time. They can even use system data to evaluate students’ learning progress and adjust teaching methods or speed. Although there are many vendors that make mobile apps on the market, their choices are very limited due to the education market. It is very difficult for tuition agencies to find experienced and stable suppliers. Some suppliers have become prudent in quoting due to lack of experience. The tuition agency finally finds suitable suppliers through time-based consultants. We successfully applied for a funding of 200,000 yuan in technology vouchers to implement this big plan. After the app is launched, parents can see their children’s learning progress and immediate comments from their tutors in time. Both learning and teaching can save a lot of time and give parents more confidence to send their children to cram schools.
TVP Technology Voucher Program
The Technology Voucher Scheme launched by the Innovation and Technology Commission aims to enhance the technology application of Hong Kong SMEs, accelerate business development, increase corporate productivity, and reduce daily operating costs, thereby enhancing the overall competitiveness of Hong Kong SMEs
BUD Special Fund
-Mainland Project
In order to assist Hong Kong companies in marketing and brand promotion in Mainland China, the Hong Kong Productivity Council has set up an optimized version of the BUD Special Fund Mainland Program. The amount of funding has increased from HK$500,000 to 1 million in the previous policy address. Increased to two million yuan.
BUD Special Fund
-ASEAN Project
Following the BUD Mainland plan, the Hong Kong Productivity Council established the BUD Special Fund ASEAN Plan, which aims to assist Hong Kong companies in marketing and brand promotion in the ten countries of the Association of Southeast Asian Nations (ASEAN). The amount is also in line with the Mainland plan.
SME
Marketing Fund
The "SME Marketing Fund" is organized by the Trade and Industry Department to target groups of SMEs. Through a plan to promote SMEs to participate in more activities related to the export industry, Hong Kong can eventually expand its overseas market.